Automate Airbnb messages to collect details for SES Hospedajes

6 Nov 2024

🔍 Find out here how to do it for Booking

To automatically send your Airbnb guests a message containing the iButlers link for registering their details with SES Hospedajes, follow these steps:

Automate an Airbnb message for SES Hospedajes - iButlers.com

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⚠️ Warning: Remember that each property has a unique link for the form.

1 – Log in to your host account on Airbnb

2 – Click ‘Mensajes’ (Messages) in the main menu.

3 – Click the ‘ajustes’ (settings) button next to the search button:

4 – Click ‘Respuestas rápidas’ (quick replies):

5 – Create a new quick reply by clicking ‘Crear’ (Create).

6 – Enter a name, for example ‘iButlers Automatic Registration Link’.

7 – In the message, write:

To comply with current regulations, all guests must enter their details in the following form:

[Enlace formulario iButlers]

Please do so as soon as possible. Thank you.

You can personalise the message with a thank-you for the booking and/or any instructions you want to add.

8 – Replace [Enlace formulario iButlers] with the registration form link, which you will find at: iButlers -> ‘Alojamientos’ (Accommodation) -> ‘Tu alojamiento’ (Your accommodation) -> ‘Enlaces de check-in’ (Check-in links)

⚠️ Warning: Remember that each property has a unique link for the form.

9 – Add the booking confirmation code to the end of the link. Click the ‘Insertar’ (Insert) drop-down menu at the top right of the ‘Mensaje’ (Message) section and select ‘Código de confirmación’ (Confirmation code):

10 – Make sure there are no spaces between the link and the confirmation code. It should look like this:

11 – Choose the listing for which this message will be sent.

⚠️ Warning: Remember that each property has a unique link for the form, so you must create a message for each listing with its own link.

12 – In the ‘Programación’ (Scheduling) section, select ‘Reserva confirmada’ (Booking confirmed) and 15 minutes later, in case you want to send another message as soon as the booking is confirmed.

13 – Check that all the information is correct and click ‘Guardar’ (Save).

From now on, whenever a guest confirms a booking, they will automatically receive this message with the link to the form on iButlers.com.

⚠️ Warning: We strongly recommend creating another automated message to be sent 2 days before arrival as a reminder.

If you have any questions, email us at soporte@ibutlers.com

🔍 Find out here how to do it for Booking

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